Effective Date: 7th July 2024
1. Introduction
Product Rentals Pro ("we", "us", or "our") operates the Product Rentals Pro app (the "App"). This Privacy Policy describes how we collect, use, and share information when you install and use our App in connection with your Shopify-supported store.
2. Information We Collect
When you install the App, we automatically gain access to certain types of information from your Shopify account:
- Store Information: Store name, email address, and other contact details.
- Product Information: Details about rental products that you have imported into the app, including names, descriptions, options and prices.
- Order Information: Details about rental orders, including customer information, rental periods, order status and fulfillment/tracking information.
We don't collect any information from your store customers directly and don't use cookies or other tracking technologies to track their behaviour.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Help you manage and fulfill rental orders.
- Communicate with you about your account and our services.
- Enhance the functionality of the App.
4. Sharing Your Information
We do not sell your information to third parties. We may share your information with:
- Service Providers: Third-party vendors that help us operate our services, such as hosting providers, and other software-as-a-service (SaaS) products required to provide the functionality of the app.
- Legal Requirements: If required by law, to protect our rights, or in response to lawful requests from public authorities.
5. Data Retention
We will retain your information for as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
At any time, a merchant currently using, or who is no longer using, the app, may request any of the following be done in relation to their store and customer data:
- Request to view stored customer data
- Request to delete stored customer data
- Request to delete stored shop data
These requests can be made by contacting our customer support team, or via standard Shopify processes, in which case Shopify will inform us of the need to take the appropriate action.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, it must be noted that no method of transmission over the Internet or method of electronic storage is completely secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at the link below: